Head of Client Experience
Hong leads our Client Experience team, arguably the most important role in the company and one we are extremely proud to put resources and time toward. Hong see’s enormous potential to improve the experience and to build more meaningful relationships with Emu’s clients and candidates. Hong studied Fashion design and straight after graduating, started her own high end bridal label and store. Hong’s always been passionate about things that have been made with quality and precision. Her eye for detail led her to bridal couture where she could hand craft gowns for that very special day. She also believes in delivering exceptional service and the simple philosophy of treating people how she herself would like to be treated. Hong lives by this and applies it to every person she encounters. Hong loves to surprise and delight customers, friends and family.
“Emu has all the values that align with mine in everyday living. I love that I get to work with a company that believes in what I believe in. To put team first, to treat all people with respect and to give back to the community and most importantly to have fun”.
Hong lives with her husband Chris and two boys Marcus & Alexander. Surrounded by boys at home and work she ensures there’s ample time in the day for retail therapy to help her unwind.